Help center
Frequently asked questions
Most common questions about booking, payment and stays. If you can’t find an answer, write to us.
General
How does villa rental work?
1) Filter villas by dates and region.
2) Review the villa page and calendar.
3) Complete a booking request or instant booking.
4) Payment and contract details are sent by email / WhatsApp.
5) Key handover and house rules are shared on arrival day.
Contact our support team anytime for help.
2) Review the villa page and calendar.
3) Complete a booking request or instant booking.
4) Payment and contract details are sent by email / WhatsApp.
5) Key handover and house rules are shared on arrival day.
Contact our support team anytime for help.
What is the minimum stay?
Minimum nights vary by villa and season (e.g. 7 nights in peak summer, 3–4 off-season). Check the villa page for minimum nights and calendar rules.
What is included in the price?
The listed nightly rate usually covers accommodation. Cleaning fees, deposits, pool heating, extra guests or add-ons may be separate.
You will see the full total clearly on the villa page, checkout and booking confirmation.
You will see the full total clearly on the villa page, checkout and booking confirmation.
Still have a question?
Our team is happy to help.
